Warranty Information
We live and breathe your air
We are committed to making sure you get the maximum comfort possible from your Needhamair air conditioning system.
That’s why, whenever we install an air conditioner, we save the technical details in our database. This gives our dedicated service and maintenance division full access to all the information we need to look after your system today and well into the future.
We can instantly lookup:
- Full warranty information
- Unit model & serial number
- Full ‘as-built’ drawings
- Photo documentation of installation
- Commissioning reports
- Quotation & contracts
- The manufacturer of all components installed
- Model numbers
We make sure that all our staff, from our service coordinator in the office to the service technicians on site have access to this information at their fingertips. This means that there are no delays in keeping your system working at its best!
Protecting your valuable investment
The absolute quality of our products, consultants and installation teams allows us to provide a five-year warranty on residential units (such as reverse cycle air conditioning) and generally two years conditional on our commercial air conditioning installations, with complete confidence. Here are the warranties you can expect:
- 5-year Mitsubishi Electric, ActronAir and LG’s manufacturer’s warranty
- 10-year Needhamair’s ‘Eco’ range of R1.5 rated flexible ducting warranty
- 5-year zone motor warranty
- 25-year sheet metal components guarantee
- Needhamair covers you from every direction.
Needhamair – honouring its warranties for 47 years.
